How can we help you?
This section contains information about your home and our services. If you can't find what you're looking for, please contact us.
Look for topics about our repairs service, housing & estate services, rent & service charges, and other support you may need. Please enter your postcode to find your Resident Handbook information.
Rent
Take a look at our frequently asked questions for everything you need to know about your rent.
Make a payment
There's more than one way to pay your rent easily and safely. Find out more about paying your rent here.
Parking
Discover answers to the most popular questions we get asked about parking.
Anti-social behaviour
Find out answers to the most common questions we get asked about anti-social behaviour.
Tenancy
Here's where you'll find some helpful answers to common tenancy-related questions.
Arrears
Find information about how we can help prevent you building up arrears and what we will do to claim back your arrears.
Benefits
Got a question about benefits or need some advice? Why not take a look at some of our frequently asked questions.
Pets
Guidance on how to find out if you are eligible to keep a pet and how to request permission for a pet in your home.
Security
Read our advice on how to make your home more secure.
Moving out
Find out all you need to know about moving out of your home.
Sustainability and energy
Check out some useful tips on how to be more energy efficient in your home and save money on your bills.
Support
A range of frequently asked questions from how to contact us to finding work at Peabody.