Paying your rent and service charges

If you’re a resident, leaseholder, shared owner or freeholder we may charge you for things like caretaking, door entry phones and services in communal areas. This is known as a service charge.

Credit score on a mobile phone

Your credit score

Find out how we’re helping social housing tenants improve their credit score by sharing rental payment records.
Peabody website on a mobile phone

How to pay

It’s important you keep on top of your service charge payments. Find out the different ways you can pay.
Children in play park

Service charges for homeowners

As a homeowner, you sometimes pay a service charge to cover the day-to-day costs of maintaining your estate and block. Find out more.
Man litter picking

Service charges for tenants

As a Peabody tenant, you usually pay a service charge to cover things like repairs in communal areas and ground maintenance. Find out more.
Peabody Family Online

Tenant and family support

Our Tenant and Family Support Team offers support and advice to tenants who need help managing their tenancy or may even be at risk of losing it.
Peabody colleague showing pass at door

Repairs and improvements

Find out what we’re doing to make sure your Peabody home is safe and well looked after.

Download our

Peabody Scrutiny Panel Service Charges Report September 2022

Download our

Peabody Update On Service Charges March 2023

Contact us

Got specific questions about Peabody? We’re always happy to help.