Keep safe
Staying safe in your home
Regularly testing your smoke alarm
Smoke alarms and heat detectors are life-saving devices, but they are also one of the most neglected.
You should test your smoke alarm at least once a month to make sure it’s working properly.
Gas and carbon monoxide safety in your home
By law, we must check all gas appliances in our rented homes every year to make sure they’re safe.
Your annual gas safety inspection is essential to make sure your home is gas safe and to reduce the risk of carbon monoxide poisoning.
Electrical safety in your home
A large number of domestic fires are caused by electrical faults. So it’s very important you look after electrical equipment. Just because something works, doesn't mean it's safe. But there are simple steps you can take to keep you and your family safe.
Having fun while staying safe
The next few months are usually a busy time of year for many people, with lots of celebrations and gatherings to look forward to.
Whether you’re celebrating Diwali, dressing up for Halloween, enjoying fireworks night or celebrating Christmas and New Year, our fire safety page has lots of useful information about keeping safe inside your home.
Using your outdoor space safely
Fire safety guidelines help you stay safe when using your balcony and outdoor spaces. If you have a balcony, garden or use of a communal space, it’s your responsibility to use it safely to prevent any fire risks.
Visit our fire safety page to learn more about how we’re working to keep you safe and what you can do to help keep you and your family safe.
Winterproofing your outdoor space
Being able to enjoy our outside space feels more important than ever right now. With the weather getting colder, we wanted to share some top tips for weather proofing your outdoor space to make sure it’s winter ready and help keep everyone safe and well.
Keep warm
Help to keep your home warm during winter
As the days get shorter and the temperature drops, it’s important to prepare your home for everything the colder months can bring.
Check out our tips to help you reduce your energy bills and help keep you warm this winter.
Don’t be left out in the cold - tips for checking your boiler
Lots of our homes rely on gas for heating and hot water. With the cold weather approaching, we’ve put together some handy tips to make sure your boiler is working properly. They’ll also help minimise the risk of any problems with your heating and hot water.
Damp, mould and condensation
It’s our priority to make sure everyone has a warm, safe and dry home. If you’re experiencing damp, mould or condensation issues in your home please get in touch with us immediately. We understand how distressing it can be and want to put it right.
Keep well
Supporting you
We’ve put together a list of organisations and online resources to help you with the increasing cost-of-living.
Our support finder includes links to national and local support. It covers everything from energy bills, food costs and debt advice to government funding, training and education and mental, physical and emotional wellbeing.
Helping you save energy and money
With the winter months approaching, it’s a good time to think about how you can save on your energy bills and be a little more sustainable too.
We’ve partnered with social enterprise Pocket Power and energy and money saving service Leap to offer free advice and support for our residents.
Help with finding food banks and free food options
If you’re struggling to buy enough food, local food banks can help. They’re also a great place to meet other members of your community and offer food and possessions you may no longer need to people who could make use of them.
Find a cosy corner near you
We've introduced cosy corners at some of our community centres and everyone's welcome.
Each cosy corner offers something a little different. But whichever of our community centres you visit, you'll find a warm and friendly space where you can relax, keep warm and get advice about staying warm in your own home this winter.
Advice and wellbeing
