The best way to set up a direct debit is by phone.

You can also set up a direct debit by completing a form. If you would like us to post you a copy of the form, please contact us.

Please note it may take up to 14 days for the direct debit to be set up. If your payment is due before then, you can make a payment over the phone by calling us on 0300 456 2099.

 

 

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Resident Handbook

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See all the ways you can get in touch with us to talk about your rent and finances, household permissions, neighbourhood enquiries and repairs.