Could a social tariff save you money on your broadband?

Did you know that you could save money on your broadband by switching to a social tariff?

Published: 05/05/2023

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If you receive benefits such as Universal Credit you may be eligible for special affordable deals that are cheaper than standard broadband tariffs, starting at just £12 a month.

According to Which, over four million households are eligible for social tariffs, but only around 5% have taken them up.

What is a social tariff?

Social tariffs are special affordable broadband deals offered to customers with benefits such as Universal Credit. They're generally cheaper than standard broadband tariffs and , usually aren't subject to price rises or exit fees too.

Are you eligible?

Social tariffs are usually easy to switch to, with most major providers having instant eligibility checks. 

Broadband providers offer different eligibility criteria, but if you receive any of the following benefits, it's a good idea to contact them to find out what you're entitled to:

• Universal credit.
• Pension credit. 
• Income support.
• Income-based jobseeker's allowance. 
• Income-based employment and support allowance. 

The account holder must be the person receiving the benefit to be eligible to switch to a social tariff.

Some providers include other benefits, and you shouldn't have to pay an exit fee if you're in a fixed-term contract and want to move to your provider's social tariff. They should also offer you the usual range of speeds, including fast fibre options.

Find out more?

Learn more about what each provider offers and how to switch to a social tariff.

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